Frequently Asked Questions
Privacy & Security
Will my personal information be shared with third parties?
Personal information is not shared with third parties for marketing purposes. Only information that is necessary and required to complete the loan application process, make payments, and transfer funds may be shared. Please consult our privacy policy for additional details.
How is financial information protected?
Our servers are equipped with Secure Socket Layer (SSL) certificate technology, which encrypts the user's entire online session. Automatic sign out occurs after a period of inactivity. All banking information and social security numbers are stored in a secure off-site data center. All users must pass through our secure verification systems to prevent identity theft. Please consult our privacy policy for additional details.
How does identity verification work?
All borrowers must have a valid driver’s license or social security number. This information is used to obtain non-credit based questions from an identity verification agency. The user is asked a series of questions that must be answered correctly. Since these questions are not based on a person’s credit history, obtaining another person’s credit report does not provide sufficient information to pass our identity verification test. Those who violate our security and privacy protections are subject to disciplinary action, including prosecution to the fullest extent allowable by law. Please consult our privacy policy for additional details.

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